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Customer reviews

Rating 4.6 out of 5 stars with 5712 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 5,712 reviews
  • Rated 5 out of 5 stars

    3- year standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took three years appliance warranty because the price was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the warranty. But never had problem in the past. They usually stanby There warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not protect your new major appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind with the 5-Year Geek Squad Protection I bought for my new LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just woke up very well as you can return if the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just woke up very well as you can return if the product is defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty on new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to the purchase of a new washer. Hopefully we never have to use this as the washer looks decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase a warranty on everything we purchase. It is a practice we have had for the 50 years we have been married. In many cases we have been glad that we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protect is awesome they stand behind it for repair or replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced. Purchased just for the extra protection. We hope to never use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped install multiple Monitors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me install multiple monitors in my house. Great setup and great knowledge. It is everything that i would expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered in a timely manner and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after some serious thought, i decided to purchase an extended warranty for my new washer, and im so glad i did, because best buy has a great price for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cover my appliances for 3 years and very easy to get in touch with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty equals insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to use the warranty on my top load I recommend getting it you can’t go wrong wth out it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection for all my best buy products... I know I can always trust them in case I encounter problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart. Get extended care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy extended warranty buy th discounted protection for three years with Best Buy card was a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional installation ..so glad we used them as it was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has good warranty for their products. Excellent customer service fast and friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    don't miss your appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hello ireview – I apologize for the bad experience you had with your recent appliance delivery. We absolutely should have checked for manuals before testing the washer, and should not have discarded them outside of your home. Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to discuss this, and to let us document the issue you had with misaligned expectations around the delivery timing.

  • Rated 5 out of 5 stars

    Bestbuy Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are aware with these type of large appliances and value our investment into them. The protection plan covers a good warranty service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed washer and dryer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must for an appliance like a washer or dryer with this much technology placed into it.

    I would recommend this to a friend