Customer Ratings & Reviews

Added protection for when your factiry wsrranty wesrs out!

I am not lucky enough not to use it for now, but I hope that when I need it it will be available

Nice to have peace of mind should something go wrong. Won't really know how the service is until I need it however

This isnthw dirst feont loqder we have owned and we love it!

Already used the protection plan twice. Well worth the purchase.

Very professional and knowledgeable, the installers did an amazing job and left the area clean.

Good value. We got a discount with the total tech plan. I would definitely recommend this plan.

Purchased the geek squad protection for peace of mind. Have not had any issues with the appliances.

so glad to have this, in case I need any help and service done

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

Great!!!! I would recommend this item for purchase of this product.

Great!!!! I would recommend this item for purchase of this product.

It's great to have insurance on case something goes wrong. And Geek Squad is so good at taking care of things!

So far we have not had to use it but glad we have it. Have never been disappointed when needed

Love the Geek Squad protection package. Definitely worth the piece of mind

Suggest to everyone to get the coverage ou need on all purchases, Best Buy is the best

It is wonderful having peace of mind if i need it in the future

I always make sure to purchase Geek Squad Protection. It has come handy before in other products I've purchased and well worth the price.

Great customer care! They come out every time I need the service! Best thing I've paid for!

must need to purchase if keeping appliance for a long time