Customer Ratings & Reviews

We never had to use this warrantee but were very pleased it was offered

Best Buy need to let the customers know that this starts with the factory warranty so you are getting two years

Great no issues. My delivery and set up of my washer and dryer set was great.

Bestbuy Geek Squad comes through every time...cannot do without my warranties.

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

Great service for a great price. You're crazy if you don't go with the GEEK SQUAD.

Geek squad protection is a great product and is cost effective. They are always very helpful in getting issues resolved quickly.

I haven't had to use the service warranty yet, but I feel confident knowing that it's there. It was a reasonable price for what is offered!

First of all not my idea to purchase a washer the same price range as a used car...

I purchase this warranty agreement to cover my Maytag washer but luckily i haven't had to use it yet.

I purchase this warranty agreement to cover my Maytag washer but luckily i haven't had to use it yet.

With todays appliances having all sorts of electronic components its a no brainer to get protection at the time of purchase.

Service has been phenomenal as expected. best service

3-Year Standard Geek Squad Protection Great customer service.

Haven’t used it but thought it was best to purchase since I’ll be using it alot

Geek Squad is always very helpful and knowledgeable. Problems get fixed!

Haven't had the opportunity to use the warrenty and i hioe i never have too!!!

Geek squad warranty is one of the best warranty out there, it's definitely a must have.

So far i haven’t used my warranty but i got it for my washer and hopefully if something is wrong, geek squad can help me

Although the I haven’t has to use the warranty, I feel comfortable knowing I have it.