Customer Ratings & Reviews

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

I ordered a combination washer/dryer and a warranty. The extended warranty kicked in on June 20th 2020 and here we are at May 18th 2023 and they tech pushed my repair date a week and said my drain motor is not covered and is going to tell me how much it's going to cost me. Nice.

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

Great service when buying in store and when they worked with my schedule to get it delivered

Delivery was on time and staff were helpful and efficient

They come fix any and evening ever wrong with the washer or dryer on the spot

Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

I love my LG washer and dryer!! They are quiet, efficient, and looks good!!!

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

It have affordable insurance price to keep my mache secure and protect

Door wasnt closing properly and geek squad replaced it fast

Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!

I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

excellent dryer, Love the way the door opens for loading and unloading clothing

Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

Well they just brought my washer and really didnt have a chance .

I love my washer.My clothes have never been cleaner

Best washer and dryer I've ever owned..Best Buy came with great service and installed it