Customer Ratings & Reviews

Love geek squad. Great help and perfect people. Buy it

The Agents went above and beyond to install washing machine. Very polite professional and helpful

You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

I have had such a bad experience so far with this warranty. 3 days to come look at it, not knowing after explaining on phone what it was or problem. Waiting 10 more days for multiple parts because they aren’t sure, just to cancel that appointment because they didn’t check to see parts had been delivered days before to my house. Now I have to wait 5 more days for next “available” appointment. So far it has been awful service. We will see if it gets fixed. So that will be 17 days out from when I made first phone call and maybe not even fixed then because they weren’t even sure what was wrong. I will update after next appointment but from now on I will buy my appliances from somewhere that actually cares about customer service. So far I get the run around to call this number or that number because nobody knows.

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

The guarantee is good and you don't have to wait long.

Works perfectly with different settings. Overall my family loves it. This dryer is amazing. Space conservative and energy efficient.

The controls were too much for me. i got a simpler LG model. Otherwise the washer seemed to work well.

Haven't used it but glad i got it.Best Buy is THE Best Buys

Love my washer. Finally, I was able to wash my Ugg blanket. I can do large loads and not have to go to the laundry mat

I haven't used it yet but so far everything is good! Will update if possible with accurate performance details when used.

Washer and dryer are great! Installation was smooth with the installation team that came to do it.

Great to have. Hard decision which to buy tho! Love them all as bigger capacity.

We had to use it a few times for the front load washer, service was on time and efficient.

Since we had to purchase a new washer and dryer,we are glad we were able to get the total tech team to back it up. It’s nice knowing that our appliances are covered.

We usually purchase protection plans for expensive items purchased at Best Buy. Contracts are generally less expensive than plans at other retailers. We have only USED them on a few occasions, but had good experiences those times.

Saved me a lot of trouble with my dryer. The local tech came out a few times to try and repair my dryer. When he was unsuccessful he made a phone call and right away he had a replacement approved.

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

I am so happy I purchased a Geek Squard, protection plan, because this is Something Every one needs when buying appliances, take my word “It’s worth getting protection plans on everything you buy from Bestbuy