Customer Ratings & Reviews

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Hard to evaluate since I have not had to ask for service Ask me again after I’ve needed service

Get the protection, this washer is a replacement for one that was on warranty and went belly up 4 years into the 5 year warranty, totally worth it.

I have made a number of major purchases from Best Buy over the past couple of years and always add the Geek Squad protection agreement. I find it to be a great value with great service.

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

Besides the appliance you get that you really love you must get Geek Squad PP, smart decision they are always helping you with your problem and if they cannot solve it they Replace it for sure, which it was my case! So happy I got it :) Thanks Best Buy!

I bought Geek Squad Protection for Washer and Dryer after Geek Squad Professional installed them. I thought to worth buying it for support by professionals. Total value for money and peace of mind.

Nice to be able to extend the warranty on my Samsung washing to 5 years. A little protection goes a long way.

Geek Squad protection is always great. You never know what happens, and I purchased a washer/dryer, so I know I'm in good (and money saving) hands with the Geek Squad 3 year warranty!

I haven’t how do use geek squad on the washer and dryer we bought yet but I have used geek squad by four and they did a really good job with the repairs

All my products I cover with geek squad. This day and age we get glitches, as well sometimes things just break out of the blue. I know I have piece of mind when I have the geek squad protection plan on appliances, laptops and on my gadgets.

Excellent product, definitely recommend to friends and family, and good customer service

I appreciate the help definitely nice to have if you’re having any trouble or issues thanks

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

Scratch and dent! Literally that’s all this washer had wrong with it. We are extresxxx

Geek Squad stands behind the protection plan. They made my problem right.