Customer Ratings & Reviews

VERY GOOD PLAN TO HAVE FOR ALL YOUR PURCHASES AT BEST BUY. EXCELLENT TEAM DEDICATED TO HELP YOU IN ALL YOUR NEEDS AND ISSUES

So happy we purchased the geek squad protection! Our dish washer had a disgusting odor of backed up food in the hose. The geek squad guy arrived on time, was kind, understanding and quick! He replaced the piece within 15 minutes. Yeah geek squad!

worth it for equipment over $500 or whatever threshold you have

Love the big stainless tub Easy of use & great at cleaning laundry.

My product was damaged and they sent it back. I was happy that it didnt take that long to bring it to me and install it right away. It gives me peace of mind.

Easy to sign up for and great to ise when need and easy to get fixed

I always buy the geek squad protection for appliances I but for investment rental properties, or personal. Easy if need a repair.

Easy if need a repair. I always buy the geek squad protection for appliances I but for investment rental properties, or personal.

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

Great dryer efficient and works great i recommend the quality it’s good

Love Best Buy Warranties with Geek Squad. Always no hassle.

The Geek Squad installed my new washing machine. They tested everything to make sure it worked correctly. I was very pleased with their work.

Nice to keep an extra warranty. Never know when you may need it

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

The agent hooked up laundry dryer and did job very professionally

Given that a washer has both electrical and mechanical components and also handles fluids (liquid soap and water), buying the service policy seemed to make sense. A washing machine is too large to bring back to the store if there is an issue.

Looks incredible and not as loud as i expected, certainly an excellent addition to our home

It’s better to protect your purchases than regret later when you are responsible for the repairs

They are very responsive but nothing was accomplished. They never followed up on things they were supposed to follow up on. My floor is damaged from the faulty installation from their installer.

A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.