Customer Ratings & Reviews

I took this protection out on my new GE WASHER DRYER COMBO have not had to use the protection yet. But I do keep getting notice that I need to buy GE Warranty much is confusing since I bought the protection at the time of purchase.

I purchased extra protection for my open-box item, just to be safe in case anything goes wrong. The peace of mind knowing I won’t have to worry about repairs is priceless — definitely worth the extra cost.

The Geek squad is always fast with their service , I had a problem with a printer under Geek warranty and they replaced it with no problem

This plan makes sense to me for a washing machine. Hower, I plead you to purchase after the item is delivered. It srats at the time of purchase even though the item may be delived two weeks later. This caused me my warranty, due to me thinking it was based on the delivery date, and Geek Squad refusing to repair since I called with issue a few days passed the 5 year purchase date and a week before 5 year delivery date. I assumed it would be based upon delivery date. I did not make this mistake this time, purchasing a few days after delivery.

Definitely recommend an extended warranty on all pricey electronics, accidents happen, things stop working, etc. Best Buy makes the process easy!

I bought it for the washer and dryer for any future issues. You need to get extra warranty for expensive purchases, repairs can be pricey.

its awesome! we've had this for a few months now. if there are any errors it easily explains how to fix the issue. any issues are always just minor normal upkeeps that we forgot to do. I recommend this product 10/10. Some people say they aren't sure how they would like not being able to start another load while one is drying; with my experience it has been much better to take the time to do it this way then to constantly forget my clothes in the washer and have to rewash them because of the odor. this I can turn on in the morning and head out if I need to. also the timing is very efficient and doesn't take long at all to wash and dry.

Purchased this service for my washer, fortunately I have not needed it yet but I’m glad to have it.

I am really pleased with my set. I purchased the washer first when my other one failed. It is very spacious and washes my comforters gently but thoroughly. My dryer died months later, and I was able to find the matching dryer. It dries completely. I don't have to redry clothes due to tangling. I am very happy with this Team for Clean!

I really can’t rate it as I haven’t had to use it and hopefully don’t have to, but it’s always good to have protection if you need it!

I absolutely love everything about this dryer, We have had zero issues since purchasing almost a year ago!

I love this washer! No issues great product. I love the color of black and rose gold. Fits all my heavy king size blankets. I’ve had it for almost 3 years and I would definitely buy another one!

I love, love, LOVE this new washer/dryer. Its so easy to work and it does a great job. Its near perfect for elderly , handicap people like my husband and i. The filter is easy to get to and do. The only problem is we have to have one of the girls to fill the dispensers for us, because they are low to the ground. Also they have to clean the pumps for us as well when it needs it because it also is low to the floor and hard to get to. Thankfully it does not need either of those very often.

Great to deal with. Fast to answer your questions and to handle any situation you might have.

Sometimes these extended warranties don't pan out, this is twice with 2 different appliances that it paid for itself!! Had an LG washer, great machine but for some reason the wifi would not always activate. Had Geek squad come to look at it and they replaced some parts, but issue remained. Geek squad then send out another company to look at it and he ordered another part. I then get a notification a couple weeks later that Best Buy is replacing my washer with a new one because they can't get the part! Win for me - use the washer for two years and only cost me the price of a 5 yr warranty!!!!

Buying a replacement washer and dryer is never a welcomed expense. Luckily we had our LG appliances for 15+ years with only one service call. No one wants this money outlay for new appliances, and to add on the service is an extra cost, but the peace of mind is so worth it. Best Buy’s no questions asked policy for a service call is worth every penny. Try to find a repairman the day after a houseful of company leaves you with a million towels and sheets to launder. You’ll pay more for his service than the service plan!

With washers and a dryers, I will always get a protection plan. Always have used them for this.

This is my first time getting the 5-year protection plan, but it has been my unfortunate experience as of late, that everything seems to break down after about 3.5 to 4 years. I have previously only purchased the 3-year plans but keep missing the mark. Hopefully, this does the trick!

We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

My stove broke right on the end of geek squad warranty. They tried to get parts which ran past the date of the geek squad warranty and since they couldnt get the parts within idk 30 days so they replaced my whole stove with a similar newer model gor free and the stove was about $800+. Have had trouble with a washer in the past. I made it within the warranty once, saved me a ton of money, second time wasnt in warranty and it was just time to get a new washer, by the time you spend the money for a tech to diagnose and repair your better off just buying new. All in all I will 100% always reccomend best buy and there extended warranty options. Only complaint is it does take a while to get a tech to your house sometimes more than two weeks and depending on your issue you have to add on time for parts and then another scheduled trip. Whole process start to finish takes about a month and half Id say for both instances with my stove and washer to get fixed or replaced.