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Customer reviews

Rating 4.6 out of 5 stars with 5748 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,748 reviews
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad price for future protection of appliance but i hope i never get to use it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All in one LG combo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, the all-in-one works well, but you constantly have to clean it and make sure lint isn’t clogging things, which can prevent it from drying properly. You’ll also end up on the phone with LG a lot. In my personal opinion, this machine is best for a one- or two-person household. We have a lot of kids, and it just doesn’t work well for a big family. Sometimes it takes six hours just to wash and dry one load. If you’re okay with that kind of time, this might work for you — but for a large household, I wouldn’t recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helpful with recall of washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plans are worth it for any device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I will us it! The washer dryer works very well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My dryer was delivered never worked and I had to d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I purchased this plan for both my new washer and dryer. Hopefully I never have to use it. But it's a great feeling to know I am covered if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wormed of potential dryer belt failure. Purchased the extended warranty in case I was plagued by this problem. Hopefully I won’t have to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PURCHASE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed it wojes great I love the quick feature makes my life more easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job, Fast and prompt services, very reliable. thanks,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that arrived were courteous and installed the replaced dryer. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my side by side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first side by side and I just love it. I have had no issues with it and am very pleased with the space and the performance of this beautiful Amana refrigerator/freezer that looks great in my kitchen! amana that looks great in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Douglas was very friendly and knowledgeable. Fixed washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling up the crew and easily scheduled the appointment to see and fix the problem with my fridge. The crew handled it with care and explained in human language to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the replacement. It took a month to get it but i did get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Having This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this, keeps my mind at ease in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, geek squad is professional and knowledgeable, great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek gurl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the way to go. They are for in home service of your appliance and they always come quick to repair your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone else 2-years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received 3-year warranty, where everyone else for the price was a 2-year warranty.

    I would recommend this to a friend