Customer Ratings & Reviews

The Delivery Guys Were Very Helpful In Explaining The Machine Operation

Yes geek squad is worth it! Once anything goes wrong Best Buy is there to save the day. Had plenty of experiences with them and every time they have come through with ease.

Warranty is good to have especially when something goes wrong

We didn’t use this service installed the washing machine ourselves it was very easy and easy to use

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

love my set and the amount of protection i was able to purchase was awesome thank you !

Definitely recommend getting an extended warranty plan. It is well worth it.

The squad installed, really worked as a team, neat and careful

geek squad my appliances superhero always on time. Never have a problem.

This guys all ways the top rated very insightful with the help requested

I like machines, I was looking for this, and I found it in this store

I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

You should always use extended warranty for appliances, especially with washers. I would recommend contacting the sales rep who got you the appliance instead of going to the Geek Squad section since the appliance gut will know local repair people.

Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

Haven't used the services yet but if I need to everything will go smooth.

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

I always get extra protection on my products and the geek squad has always been super helpful

Showed up on time . Professional . Happy with the purchase

Haven’t used it. My purchase is brand new but if I do ever need it then awesome. My brother purchased his with a TV and it paid off for sure so I knew I had to buy it.