Customer Ratings & Reviews

Love my samsung...... ............ .......

So far haven't needed to use. Nice to have available as a security blanket.

Geek squd did great job on second delivery of washer. First time the left in hall. I think they wanted to go home and evening mgr didn’t help

This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

I haven’t had to use this. But I wanted my appliances protected. I have done business with Best Buy for years. I have never been disappointed.

I did not want any costly repair surprises during the initial life of either the dryer or washer. This was a great program with a discount for Geek Squad "Total Support" members.

Easy to sign up for and great to ise when need and easy to get fixed

I have not had to take advantage of my warranty yet, but am always grateful to purchase a Geek Squad warranty that I know I can rely upon if something breaks or malfunctions.

Purchased an LG washing machine, amazing love it. But the installation was flawless and fast. I also purchased the 5yr extended warranty service for peace of mind.

Love the big stainless tub Easy of use & great at cleaning laundry.

Geek squad protection is the best insurance to get on Best Buy products.

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

I haven't need to use the GeekSquad yet for any repairs for this combo, but I have on past appliances.. They're always attentive quick and fix what's wrong. Thanks, GeekSquad

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

The installation service was what I expect of Best Buy. Efficient, timely and easy to understand. I hope I don't have to use the protection, but it is nice to have it.

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

Extended service plan is affordable and good to get. Definitely recommend!