Customer Ratings & Reviews

I have bought extended warranties on everything from best buy, when i spend over $299.00. I have used the warranties, and it has paid for itself, and then some.

Nice system had to return due to lack of empathy from delivery team.

Great installers couldn’t ask for better experience

Great service but I wish they will give you a shorted window for their visit.

I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

The agent delivered my washer and installed unit. Very clean and professional

Many may not need Geek Squad Protection depending on what you are buying, but it's definitely a good option to have in case you require assistance or are buying something prone to have problems.

I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

Excellent setup by the Best Buy team! I would purchase from Best Buy in the future

Item arrived and installed on time and as expected

I hope I don’t need to use it but got it because I’m a sucker and didn’t want to deal with it if there happens to be a problem. I have also had good experience in the past.

I think this is a great service to get when purchasing from Best Buy.

I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.

I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires