Customer Ratings & Reviews

The team who did the installation was very professional and service oriented. Great Experience

We had a washer explode and then had to wait three weeks to get a new one even though we had this warranty. We kept getting the run around from Best Buy. Also when you get a new replacement item the protection plan is over even though it's supposed to be for five years.

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

They are so helpful they know all the right answers and when you ask them a question they know right away with the right answer is I don’t have to go ask anyone else there really knowledgeable about everything no matter what products you buy from them and get the protection plan on it on the protection plan there’s no questions asked when somethings wrong they take care of you

Theyve been great at answering my questions and concerns

With all the electronics & computer technology, the Geel Squad extended service is well worth the money. Best Buy really takes care of you with this.

I love my washing machine. it's kind of like a smart watching machine. you don't have to worry about small medium or large loads. As you put the clothes in, the machine puts in just enough water for the load so there's no overload there's no underload there's just a perfect match for the load you have. this machine is great

I shopped around so long for a dryer and could only afford a used one but for about the same price I got this brand new Insignia dryer and it's one of thebest purchases lve made. This was the first Insignia product is made what since then the dryer a TV and I'm very happy with the brand. I have 4 kids so it's always going and it's great

So far works good no issues or problems yet and I like the color.

Geek squad protection awesome people over the phone help me and recommend me how to be ready for any inconvenient

great coverage extender for my new washer and dryer

Glad I purchased this and wish i had before when purchsing but now i know to do so.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

I recommend protection.. never know if product I bought have issues down the road..

This LG has a jumbo capacity and fit about 24 pounds of our laundry and was one of the few HE top-loaders to excel at cleaning. But like many HE top-loaders it wasn't so gentle on fabrics. Normal wash time is 75 minutes on heavy-soil setting; the TurboWash feature cuts time without affecting performance. Features include a steam option and SmartDiagnosis. It lets you transmit washer data by phone to technicians who will try to solve the problem without a housecall.

Great! So worth it! I will always purchase Geek Squad Protection.

We always get the Greek Squad warrantee of high dollar purchases. Quick and easy one stop shopping. I’m sure there are other options, but have always been pleased the BB when I needed to call.

Purchased the 5 year extended warranty through the geek squad for our Samsung washer. Although I haven't had to use them yet, it is nice to know I have the added protection if needed.

I had a service call from agent Shawn who was able to quickly resolve my problem after no help from the 800#. Highly recommended! He works out of the Cranberry store.