Customer Ratings & Reviews

Sometimes it can seem easy to pass on the warranty (where they get you)....being a believer in them helped us as we lost power last week and an item had a surge. Knowing it is repaired or replaced for free makes it worth it for unforeseen and uncontrollable circumstances.

Geek Squad is always good to have, it really pays off to have it in the long run.

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

Works super good, very heavy! Just pay for delivery lol

This product is awesome and has the reputation of being reliable. It is easy to take care of and clean and it does the job job like it said it would do. I would highly recommend this to a friend.

I’m not usually one to worry overly much about large appliances when it comes to warranties, but I’m. Sry happy to know that I’m covered for the next 5 years should anything go wrong. I’ve gotten several warranties with Best Buy and never had a problem when it came to using them. Definitely gives me peace of mind and well worth the investment.

we love it alot we needed it badly for are big family thanks so much

I haven’t had to use this for these items. I have used geek squad services in the past. They are always helpful and very responsive. I am sure I will not have a problem getting help if needed in the future for these items as well. I pretty much get geek squad protection on all big ticket items that I purchase at Best Buy.

This washer might save you money without having an agitator but it will take forever to wash your clothes! 79 minutes is a long time for a normal load

I always get extra protection when making big purchases. My last appliance I purchased I got the 3 year warranty and I never had to use it, Would definitely recommend.

5 year warranty on washer and dryer used once or twice on washer dryer before pays for itself if any problems do occur and in 5 years its likely

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Why wouldn't I add 5 years of product protection on the backend of my manufacturer's warranty? I think a washer and dryer should work for a minimum of 10 years, so I will keep a warranty until that time comes.

Called in and had to exchange my front end washer for a top end loader. These guys made the transition easy and quick. They solved my problems with no question. I appreciate the help.

The guys installed my unit and was in and out in less than.39 min.

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.

I always add a protection plan just in case! Just do it!

Great to know I am covered in case of any damages or issues!

Geek squad has wonderful customer service . Shop at best buy

This LG set is fantastic! I researched quite a bit, comparing several brands, and finally took the plunge. I love everything about both the washer and dryer. Both are super easy to operate, the washer uses less water, and the clothing comes out smelling cleaner and looking so much better. Thank you, LG!