Customer Ratings & Reviews

The protection plan from Geek Squad has been a blessing for all my appliances that need repair. Have always with their immediate response for any repairs.

i purchased the warranty because i have had to use it in the past. I highly recommend getting it because it will save you money later.

WITH ALL THE COMPUTERS IN THINGS TODAY THIS IS A MUST HAVE.

I’m glad I added the needed protection It just give me a piece of mind and all worries aside

Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!

I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

The agent mounted my dryer very professionally. They carefully carry the dryer minding the wall and protecting the floor.

The Geek squad was awesome! In and out in no time at all. I will forever buy this model! It is so reliable and looks good!

Excellent value for protecting my new GE profile washer/dryer combo. I have the peace of mind knowing my purchase is covered for 5 years. Thanks Best Buy!

Geek squad 5-year services for an appliance purchase was a no-brainer. Best Buy services are a notch above those offered by Home Depot / Lowes for appliances. Highly recommend!

Best decision I ever made one bill all things covered by Best Buy as long as it’s purchased for them really good job with this one guys!

Great service when buying in store and when they worked with my schedule to get it delivered

I haven't had any issues yet, and don't plan to have any, but I got the longest protection plan that was offered. I'm a retired senior citizen on a fixed income, and I want all the protection I can get. You just never know what might happen. And sometimes I don't have the best luck. So I'm not taking any unnecessary chances.

I cannot see myself trying to fix one of these new appliances with circuit boards or whatever. And what exactly do I need, to try to figure out what is wrong. INSURANCE! Let someone else deal with fixing it. I’m not taking the day off (loose money) to waist hours if not days to try to figure it out while getting yelled at by wife. Yeah, I’ll go with insurance, much easier.

I think it’s good to have. When researching this dryer it seems like most people encounter issues in the first couple years.

They come fix any and evening ever wrong with the washer or dryer on the spot

Cant really give a rating for this. I have not had to call for service yet. BUT, when I called the service number, the person ansering the phone answered my setup questions politely and patiently

I love my LG washer and dryer!! They are quiet, efficient, and looks good!!!

Delivery was on time and staff were helpful and efficient

Just purchased this for a dryer. The price for the 3 year was better than most competitors, along with the comfort that a technician would be local and prompt. We'll see.