Customer Ratings & Reviews

Purchased the 3-year protection plans with my appliance purchases. I haven't used them yet, but I feel secure in knowing my items are protected.

My Samsung washer dial broke. I called and they came out and fixed it. I've had this on all of my Best Buy appliance purchases and I have used it on almost all of them. Not a knock on Best Buy, but on the brands.

It have affordable insurance price to keep my mache secure and protect

Great option to buy a three year warranty repair, especially for the cost. I haven't needed it, and God Willing I never do, but the services promised are a good deal for 100 bucks.

excellent dryer, Love the way the door opens for loading and unloading clothing

Best washer and dryer I've ever owned..Best Buy came with great service and installed it

the guy who came out when the dryer wasn't working right was great. he helped us detect where the problem was so we could get that corrected as well. It works great now

Door wasnt closing properly and geek squad replaced it fast

I am not sure what to think about this protection. I have purchased it twice and needed it twice, but there is no prorating. Once the dryer is replaced, you need a new Protection agreement. I was six months in on a new replacement dryer. I am electing not to purchase this protection again. I will just get the unit repaired under warranty or replace at Home Depot.

I love my washer.My clothes have never been cleaner

I haven’t had to use it yet, I will come back with a review when/if I do.

Always a great protection purchase and communication is always spot on.

Well they just brought my washer and really didnt have a chance .

The agents brought my dryer inside no issues and were super nice

Good product no issues. Dries clothes well no gas smell

I love the LG appliances. A couple of things to think about with this product, First,I am 5'4 and I cannot reach to the bottom of the drum to remove all the clothes, I have to use a stool to reach the bottom. second, I have had this product for about 6months and it is leaking from the bottom.

I love the warranty because I'm covered when my washer and dryer breaks down.

I always buy the extended warranty because Best Buy honors it! Better safe than sorry.

Washer works great! Replaced a washer that blew apart. No problems with this one so far.

Very happy to discover warranty on appliances is for five years and not less! You never know if the appliance will be in need of any service over the years!