Customer Ratings & Reviews

I just got a warranty. There was no install of my dryer.

The guys at the desk are well knowledgeable and helpful. I went in to get my phone checked after the backside cracked. They explaining the issue on the phone. They gave me the right suggestion to take my phone to the main apple store for the options available for me there.

I never hesitate to reach out to these guys. They are absoltely great. Always very kind and really wanting to help. Very smart folks. Glad to have them!

I had this for a week now and I love it. Much larger capacity than my previous Kenmore elite washer and it beats it hands down in wash quality. The steam clan function is an icing on the cake. Not to mention the great looks.

Great, fast and tech fixed issue. Tech was fast to fix our problem

I always buy the extended service in my appliances and it is well worth it. You can’t beat the price and I like how geek squad offers five year warranties.

This is one purchase that I hope we will never need, but it is reassuring to know that, should the washer ever break down during our first 5 years of ownership, we are fully covered.

I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

Agents came and picked up my old washe/ dryer and installed new unit. Very friendly and professional.

The ability to customize my setting which includes steam cycles on the washer and dryer is a game changer! This is honestly the best washer dryer set Ive ever owned.

Haven't used yet lol but seems to be worth having.

Hopefully I never need this product, however for the length of the warranty and the price... that's what pushed me over the edge to purchase from Best Buy

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

I always get the Geek Square protection when buying appliances.

Have not had to use it yet. But the Peace of mind it gives me Is almost priceless

We love the Geek Squad protection that comes with everything

I reviewed quite a few washers. I wanted the one that we purchased to be energy efficient and affordable. The LG WT5270CW is great. The ONLY negatives in my eyes are that there isn't a hand wash cycle (although there is a delicate cycle) and that the tub is a bit deep for me to reach into the bottom (I'm petite) but this problem was solved with a grabber that is used to grasp items out of reach.

I haven’t had to use my protection yet! I hope not to. Thank you

I have not had to use this for my washer yet, but bought for a peace of mind as i always do for appliances from Best Buy. It is a great investment.