Customer Ratings & Reviews

When you buy an expensive washer, you would think a service plan isn't needed, but I guess that don't make them like they used. If you ever need service, it will cost more than the service plan. At less than 10% of the cost of our washer, we decided not to take chances - really, a big heavy appliance with moving parts, water, electricity and a circuit board, Murphy's law seems predestined but we're covered for a few years. Four stars because manufacturers should make washers last more than 5 years, otherwise the pricing seems ok.

Every single geek squad experience has been positive.

They did an awesome job getting it installed without any issues and were nice too!

Very easy to get a replacement washer ! They worked so well with me and it was quick as well!

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

Nice work fast and courteous. Delivery was nice and smooth

Great price for a new washer. We are hoping the 10 year drivetrain and tub warranty lives up to its hype. Have used the washer a dozen times so far and all seems to be fine. Will have to review this product in another year to update the status of our satisfaction

Love geek squad. Great help and perfect people. Buy it

Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

The guarantee is good and you don't have to wait long.

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

I have been very happy with Geek Squad, they help me with every issue.

The services where great, and the dryer machine works excellent.

Great quality , runs smooth and geek squad protected if paid

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

So far haven't used it which is a good thing but let's see :)

We always like having a peace of mind and we've never had a issue using the protection plan

This was a steal. It made a noise in the beginning but a service tech fixed it

This washer spins my clothes so fast i don't think I even need a dryer. Drying times are cut in half saving me money