Customer Ratings & Reviews

The Geek Squad is wonderful. They come at the time they said they would be here. They where quick and efficient

The washer removal and replacement under extended 3 year geek squad warranty was superb. Great quick and nice service.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

I buy the warranties on most electronics. We’ve had to use them on multiple products as things don’t last like they used to.

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

The geek squad is amazing! It’s better to insure your items and leave them in hand of professionals

Excellent excellent excellent customer service! Love it ❤️

Worth the money. We had a washer that had repeated problems. After multiple servicemen attempted repair and no resolution could be found, the washer was replaced. Servicemen were knowledgeable, friendly and on time. Great service.

I love best buy been with them for years with my applying

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

I haven't used it yet so truly I can't give it a true review.

I took out a 5 year warranty on a LG 7000cw washer. I'm not really keen on buying warranties unless its a major purchase. Geek Squad has always been helpful in the past giving me great service. Not a bad price for the peace of mind it has to offer.

I love my washer. It is so efficient. I have a disabled friend. Whom I take care of and having this washing machine has made my workload so much easier.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

just wanted to make sure that my appliance will be safe.. almost all that i bought in Best Buy we're with warranty. I never experienced any problems when i needed to return or replace it.

This 5-year protection for my Maytag washer machine has come in handy. Peace of mind to say the least is the best peace of mind money can buy.

Great, fast and fixed issue. Tech was quick to fix issue

Geek squad was on time for installation appointment and fast install great at what they do

We have been pleased with the protection plan and are very glad to have purchased it, for we have saved money on it already, and the technician who responded to our washing machine malfunction was conscientious and effective in fixing the problem.

The geek squad got our washer up and running. They showed us a couple of small dents and asked if would still take it oir return it for another one