Customer Ratings & Reviews

They did an awesome job getting it installed without any issues and were nice too!

[Employee of bestbuy] The techs are well trained and having the extended warranty plan is always a peace of mind

Best washer and dryer purchase ever, and my last machines were Maytags!!! The squats had to bring the machines to the second floor!! They were great and explained every detail!!

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

I always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

Affordable protection plan for those unexpected repairs

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

Got a great LG washer and dryer with a one-year warranty from factory ... Not saying if that's good or bad but I do know Best Buy's extended warranty it's a lot better because if they can't fix it They will replace it for the cost you pay for

It's a good protection plan to have just incase something goes wrong with your dryer in your home.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Can’t go wrong buying a warranty for pennies more especially on a washer and dryer that will be used daily . The Geek Sqauad warranty is a must for us on all products because it assures I didn’t waste my money if something happens to break .

always buy protection, I haven't had to use protection from any thing I have purchased from Best Buy. Better to have it and not need it than to need it and not have it.

This service has benefitted me already. It has allowed me to have free delivery and removal of my old appliances. This service has already paid for itself. A really good benefit to have should either of the computers fail. Good idea.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

The geek squad installed my big screen tv on the wall and did a great job. It looks great with all the cords concealed.

Excellent service............................ ....

Have not had to use it yet and hope I never do, but glad to have