Customer Ratings & Reviews

"Providing excellent customer service and having top-notch technical skills are our highest priorities."

I bought them almost two years ago and they are exactly as the first day. Use them remotely is amazing.

We are very happy with these machines, the best we have had to date, I highly recommend them

Just like my other products I’ve bought from Best Buy, i always get the extended warranty through them. It helps incase something goes wrong that you had no control over. You pretty much get a replacement. The plan is well worth the $ spent on it.

Very pleased with the price of my warranty. I also like the fact that I was able to choose a 5 year warranty plan. Most stores only offer 3. I have used my warranty one time in the past (for a different product) and was pleased with the service.

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

If you are on the fence. Just know that the price for after warranty diagnostic, not including fixing the issue is 80% of a five year plan.

I love this washer. It has a pause button that allows me to adjust the settings and I can add extra water if needed.

No issues with the warranty and easy quick scheduling.

Awesome product. Awesome service, will always purchase

Great and quick installation...am ready to purchase the matching appliance and will obtain the same 5-year protection. Have not needed to use the Geek Squad, but the peace of mind in case I need them, is comforting.

This was a steal. It made a noise in the beginning but a service tech fixed it

Quick delivery and installation for the appliance I purchased

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

[Employee of bestbuy] Excellent is so right!!!!!! It’s a must and very happy to have it!!!

My tech were awesome. They were friendly and knowledgeable.

Great product love that it has no bulky agitator which make hold so much mo laundry. I would definitely recommend this product.

Alması ao helpful better price good quality service

Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

The Geek Squad is super! They deliver and set up our appliances/televisions and service any items that require repair. It is reassuring to have them as a back-up should we lose the function of any of our electronics.