Customer Ratings & Reviews

Just received my product too early to tell hopefully all will be well

Geek squad protection did well for a TV I bought and thats why I got it again. Hopefully when I need it again it will be helpful like the TV coverage.

this service is worth its weight in gold any issues a tech comes out and takes care of business

Washer and dryer are amazing so far, whole experience was great from ordering, delivery, setup and haul away my old set. Very happy with purchase.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

Haven't used it but glad i got it.Best Buy is THE Best Buys

The extended coverage is well woth the money on high dollar purchases. Would recommend anyone buying a high ticket item to definitely get the coverage cause its paid for itself with one purchase.

I actually found the dryer a bit cheaper elsewhere, but the protection plan information was not up to date on the website. When I got the actual information, it was more expensive than Geek Squad. Since I have used Geek Squad for my computer for years, I trust them and now will buy all major appliances from Best Buy.

It's good to know we have the added protection if we need it. I had to use the Geek Squad once before on a separate purchase and there was no problem. The product was replaced. Easy.

Best decision to make when buying anything from Best Buy. My wife and I bought a television 2 years ago from Best Buy and the picture started flickering, and wouldn’t stop!! We was reimbursed our whole purchase price minus like $20,..

my previous washer stopped working and with this service, they replaced my old washer . I was very impressed with this coverage.

We purchased this coverage so we wouldn't have to worry about any potential problems we might incur with this unit. We haven't had to use it yet and hopefully won't need it but glad to have Best Buy standing behind it. We have had good luck with Geek Squad in the past.

Hoping I won't have any need for it but got the protection plan because you never know what can happen and it was a good price point!

I haven't had to use it yet on my latest buy. I have used it on a TV. They replaced it when it died.

Good price for the additional service for 5- years. Even I I won’t need to use it, it’s not wasting my money The installers did excellent job with the installation on washer/dryer

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

This item first time problems i was call rightaway they exchange but second one is same problem didn't exchange bue they try to fix . I get scheduled.

We had to use it a few times for the front load washer, service was on time and efficient.