Customer Ratings & Reviews

I haven’t used it yet. But I’ve always been pleased with the squad and their service.

The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

good install. Neat and careful. very professional.

Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

I always buy these because cheaper than manufacturer offers

We bought the extended warranty. It gives me peace of mind.

I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

Very good for price, a little bit small but overall really good

This will come in handy & I have not used it yet as I barely bought my products

Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

So far it was amazing , hopefully great so dar , purchase October 2023 . Before I have same and last 8 years

Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.