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Customer reviews

Rating 4.6 out of 5 stars with 5747 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,747 reviews
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet. But I’ve always been pleased with the squad and their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and helped me to understand how to use my machine and was very nice, Courteous and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good install. Neat and careful. very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use. Hopefully wont have to. Good piece of mind knowing that you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these because cheaper than manufacturer offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the extended warranty. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just on paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about this. I get a paper and email with information for the geek squad. If something should go wrong I call and use it. That simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for 1 call about installation kit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it Simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple, easy, breezy, 1, 2, 3! Geek Squad bought in my new washer and took away my old with such ease. Thankyou! We couldn't be more happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for price, a little bit small but overall really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy & I have not used it yet as I barely bought my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exchange was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Driyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it was amazing , hopefully great so dar , purchase October 2023 . Before I have same and last 8 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals 100% Highly Recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geak Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for any kind of appliances purchased. My GE easher messed up and i only got it replaced because of this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and bought the extended 3 year Geek Squad Protection. Haven't had to use it. Thankfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.

    I would recommend this to a friend