Customer Ratings & Reviews

After reading everything that is covered under this plan, I am sooooo glad I purchased it. Hoping that I will never have to use this warranty, but happy to have it, just in case.

Looooooooooooooooooooooooooooooooooooooooooovvvvveeeee best buy

Had a couple scratches on washer we called and were immediately taken care of. Great service

Always get the extended warranty because manufacturers usually don't cover what ends up happening.

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

Essential to make sure that your appliance keeps working at its best, even if it breaks down.

I’ve been told I’m insurance poor, however the peace of mind is well worth it.

Although, I am a Best Buy member, I choose the five year warranty because of peace of mind, and no charge to show up!

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

Reasonable price point for the coverage that is included. I had reason to use coverage on a previous purchase I had made on another appliance: the process was very straightforward, and the repair was completely covered

I’m so happy I purchase 5 year protection warranty on both new washer and dryer sets especially during covd 19 virus crises clean clothes are a must to keep viruses from spreading love love love my machines

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

Have not used the warranty as of now but for the price its real good normally everything happens with in 3 years this warranty has 5 years, very few give out 5 yr on warranty on appliances.

Great price for an extended warranty, gives you peace of mind especially the companies make new products.

Bought the 5 year Geek Squad protection for replacement dryer after previous dryer encountered issues 3 years after purchase. Best Buy gave me full original purchase credit which I applied to my new dryer.

It’s ok, for some reason sometimes the clothes doesn’t dry up completely but I just add more time.

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

Very satisfied with the service. They were able to fix my issue on the washer and dryer

the protection plan is definitely worth it. My old machine broke, two years after buying it, and best buy ordered the parts, sent out a professional service tech to do the repair, and my machine was good as new.