Customer Ratings & Reviews

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

Love the quality and slim appearance which does not take a lot of space

Never had a problem with any warranty or Geek Squad Protection plans. Thanks.

I have not had to use this protection yet, but in the past they have been very responsive. 5 years is a great deal for the price I paid.

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

Everything was professional and on time. Nice knowing I have protection on my item

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Fast and easy service would recommend definitely getting warranty

The extended warranty saved us when our washer crapped out but the price of the extended warranty is crazy pricey nowadays.

I have not had to use yet but with other product under the geek squad the service was great.

Gets the clothes clean. Different cycle options and dryer has

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

Things just don’t last anymore. I’ve used these warranties a lot.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

I received a replacement washer in a timely fashion

Geek Squad helped me navigate through the issues, they are knowledgeable, while they may get offended when you ask some stupid question, however, worth buying the protection specifically for large purchases.

We shopped around for warrant and the price bestbuy provides is very competitive. I don't have experience of claims yet but I have high expectation due to the experience during installation and delivery.

Great magic units Working a 100% official. Great savings on energy

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)