Customer Ratings & Reviews

The Geek squad protection is so affordable for the peace of mind that you receive. They are always quick to respond when you are having issues with an item. I add it to all of my larger purchases.

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

I have it currently for my washer as I haven’t had to call on. However, years ago had the protection for my tv and they tried to fix the tv but when they realized they could not, they gave ma a new tv.

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans

With larger purchases and depending on the appliances, it is recommended to have a warranty beyond the manufacture.

Had to add this purchase and hope that I don’t have any issues.

I received a replacement washer in a timely fashion

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

The Geek squad is always courteous and professional. I Always get the longest warranty.

Awesome service. I had a washer installed and notice it made a loud sound a few times through the cycle. I call and they set up another delivery / exchange no questions asked.

I often buy the warranty because I feel better having it, it’s a gamble but if I don’t I’ll end up wishing I had!

It worth to get the protection for big items like washer dryer and fridge. I used it twice and they were very professional and they fixed my problem.

Protecting my appliances is a must. Geek Squad Protection is a great value.

Haven't used the plan yet but it's great to know we have it in case we need it.

I have Geek Squad protection on everything it's offered on! Bought a washer and have already used the protection when the lid cracked. Someone came right out and fixed it. No problems!

Great to have peace of mind for a big purchase like a washing machine.

The delivery time was remarkable - spot on from their arrival estimate on when my Whirlpool Washer and Dryer would arrive. Very courteous and very conscientious regarding Covid .

I purchased the 3 year warranty on my new washer and dryer. Have not had to use it yet, but trust that Best Buy will stand behind their warranty as they always have in the past.

Excellent service and explained everything in detail! They installed everything with great ease!

They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!