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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5722 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 5,722 reviews
  • Rated 5 out of 5 stars

    Better that the samsung frontload!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the steam feature, no problems with vibration, short clean cycles but cleans great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting an extended warranty plan. It is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall value.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a washer and dryer I've had no real issue with these machines, they work extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, works perfectly and great design. Recommended 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extra protection on my products and the geek squad has always been super helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I purchased this plan for both my new washer and dryer. Hopefully I never have to use it. But it's a great feeling to know I am covered if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is good to have especially when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad my appliances superhero always on time. Never have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing that this is protected for years to come is a relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my insignia washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys all ways the top rated very insightful with the help requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice additional protection for high purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and to the point bought what i needed. for the items i had purchased and it was either the standard 3 - 5 year plan i could choose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling up the crew and easily scheduled the appointment to see and fix the problem with my fridge. The crew handled it with care and explained in human language to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous set and a space saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous set and it definitely measures up! I have these in my salon and they get a lot of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was great will update if i use warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt had to use yet fingers crossed if they do half as good as the delivery guys ill be pleased. Will update if need to use the warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed, really worked as a team, neat and careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like machines, I was looking for this, and I found it in this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is OUTSTANDING

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the services yet but if I need to everything will go smooth.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My dryer was delivered never worked and I had to d

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    PROTECT YOUR PURCHASE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

    I would recommend this to a friend