Customer Ratings & Reviews

Geek squad 5 year protection is great to protect your appliances from possible damages.

Geek Squad protection is a great opportunity to protect your products. You never know an item may fail after the manufacturer warranty is complete.

I have not used this protection plan yet. I have never had an issue with Best Buy's service so I hope it is a good investment .

Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

glad to have a warranty I hope to never use. could be cheaper and should be included IMO

haven't had to use it but it is a great price for the length of protection

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

Showed up on time . Professional . Happy with the purchase

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

Best Washing Machine Ever, I highly recommend it. It plays music to allow you to know when it begins and when it ends. It handles soiled heavy duty clothes well.

Geek squad helped me by looking up my washer and informing me it was on a recall list by Samsung.they told me the steps to take and it worked out fantastic whereby the next day I had a new washer with a check from Samsung 4 weeks later.

The geek squad has been the best and they are there when something needs fixing

Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

We love having the coverage just in case of a repair. We bought this coverage before and had to use it and it was a good experience!

Definitely worth the cost for 5 years protection. Have had issues in past with both washer and dryer and repairs and new units far outweighs cost of having this piece of mind.

This is my second Samsung washer and dryer set. The first set was great and near the end the protection package was VERY well worth it.

So far this has been a peace of mind. But my washer and dryer are perfect

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Must have! Rest assure with geek squad they can help you with all your needs. They were awesome!