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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 5,754 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed an issue with a damaged part within the first day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing that this is protected for years to come is a relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very important if you want to protect your appliances or electronics. It gives you peace of mind to know that if something goes wrong, you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several months of use of these pair and working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek warranty is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought extended warranties on everything from best buy, when i spend over $299.00. I have used the warranties, and it has paid for itself, and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good extra protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced protection that I recommend buying when you buy electrical or electronic products at Best Buy, it always complies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time . Professional . Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Good to know I will be covered for any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laundry washer. Hoping that Geek Squad will provide good service when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast response.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any appliances without the 5 years Geek Squat Protection. I recommend everybody do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Factory warranties are a joke. Geek squad is always there for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of mind to know the geek squad has my back if anything happens to my new Samsung washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t purchase an appliance without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Best Buy with the warranty with household appliances. For the price and service, it’s worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appears to be a good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you.

  • Rated 5 out of 5 stars

    A nesseasaty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Everything was as described. Recommend for everyone

    I would recommend this to a friend