Customer Ratings & Reviews

Everything fully satisfactory and technician are very polite

Good insurance to have in case you have any issues.

I love the fact that I can get such a great warranty for my new washer and dryer at such a wonderful price it rocks and I will definitely recommend it to my friends you cant beat the price and piece on mind on your purchases.

As long as there is no water damage. A tech will help you

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

This LG All in One Washer/Dryer is awful. It takes forever to dry clothes and I've only had the machine 7 months and it is leaking water from underneath onto my floor and also in the pedestal drawer. Scheduling a service technician to come out and look at it was another story! He made modifications to the vent filter and I don't see what that has to do with a water leak. It did not fix my problem. I want to trade it in for a standard washer and dryer. I've contacted the Corporate office so we'll see if they will help. This machine cost me over $2000 and I can't afford to junk it!!

Contractors came out and installed everything perfect. No complains.

Due to our family’s heavy usagee, a 5 yr warranty is a must for us.

Best washing machine ever. Best installation ever.

This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

I paid $99 to have the freedom of 5 years warranty and if they can't fix it they will give me new one I know if some one leaves puts extra clothing for detergent or sudden stops will go bad BUT not anymore !!!

Very helpful technicians and efficient in helping their clients.

I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

Gets the job done pretty good, havent used the wifi feature yet but planning to do so

Geek squad has never failed me definitely worth getting!

Loving our new LG washer/dryer combo - Delivered and set up went great - got the 5yr protection for a great price

Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

The Geek Squad protection is definitely worth having. This service pays for itself.

Love it!!!! Top load easy to use. I love the settings for towels, big bulky, delicate…… It is great and gets my clothes really clean.

The 2 agents installed my new washer and tested everything and gave us a quick training on proper use of the new washing machine. Prompt and courteous service