Customer Ratings & Reviews

Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

Great installers couldn’t ask for better experience

Sure, our installation was a mess. And getting that fixed took forever. But you know what? If this thing dies and it's a mechanical issue I'd rather not have to pay to fix it. Totally recommend it.

They setup and wall mounted my 65 inch TV and sound bar. They did a great job. Mounted both items exactly where wanted. Answered all my questions and even let me know how I could expand sound system wirelessly.

For most products, we do not usually purchase extra protection plans. But as we get older the BB Geek Squad protection provides a feeling of needed confidence in both the product and the company itself.

Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while

Hope I don’t need to use the warranty and my new LG washing machine works without fail. I bought it because without the warranty your stuck with no help!

I honestly never had to use the extra warranty i hope when time comes and i have to use the extra warranty it won't be disappointing

Always buy appliances at Best Buy because of service plans.

Item arrived and installed on time and as expected

Got to get warranty anything you use through out the years

Great Protection! Highly recommend anyone investing in washer and dryers to consider protecting your purchase with Geek Squad! The Best!

I love geek squad for piece of mind. If something goes wrong they have you covered small or large and they are fast at getting the help you need.

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

A great value. I wanted to protect my purchase. It gives me comfort to know I can rely on the Geek Squad to fix any issues that may arise.

I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

Repair was scheduled adequately, and the customer service rep was great.

Geek Squad Standard Warranties Pay for themselves in the long run.

Havent had to use it yet but its a great system incase i need it. Better yo be safe to have it then it breaking down and not having the warranty

The Geek Squad has always given me service that is technologically thorough, and delivered that service in a gracious manner. All explanations have been phrased in language easily understood.