Customer Ratings & Reviews

When I asked for help I was answered quickly, communication is good, if I get my washing machine problems resolved I will recommend everyone to take their warranty to Best Buy.

I was 3 months from my 5 year Geek Squad warranty expiring when my Samsung washer had a major breakdown. Best Buy chose to replace the unit instead of fixing it. They reimbursed me the amount I paid for the original washer to purchase a replacement.

I'm very pleased with this dryer,drying is amazing, plus theres multiple settings. Recommend anyone to buy this dryer you will be pleased with the purchase.

I am hopeful I wont have to use this, but I like having the peace of mind. We just spent a fortune on appliances and I am grateful we are covered.

actually purchased because of the electronics associated with washer = wont know if any good until (hopefully not) washer goes on the fritz

The warranties are affordable and worth the money.

We enjoy the product protection plan, and Best Buy support is the BEST, though it's sad that machines don't last any better than they do.

I love how they schedule you for the appointment at least

They are so helpful and professional. Help solve problems with ease. Makes my life way easier and doesn’t give me any worries

The initial installers forgot to set up my dryer to the vent but the bell squad came and saved the day.

My previous LG washer started to show signs of old age - became very noisy. I got this replacement 1.5 years ago and have had great experience since then. It is an excellent front loading washing machine, quiet yet powerful, easy to use and has all the washing modes I wished for.

So I use these in the agriculture industry. Odd I know. I work on the computers on tractors and I have to be around really big and really loud tractors and motors. These work amazing at protecting my ears from tinnitus. I also listen to songs and make phone calls. Here is the rub: Although the sound quality of my voice over the motors sounds great. But as I’m talking the buds like to walk themselves out of my ears. Or if I’m chewing gum. Never fails. I’ve tried ever tip they offer, if it’s not behind the ear it walks out. But quality of audio and phone bar none. I love love love that it tells me when I’ve hear noises too loud for too long!!!! I need this desperately in my life! How do you know if your listening to things too loud if you can’t hear outside noises. All that being said best pick. Now if you had bids that stayed in during everything, I would be thrilled.

My stove broke right on the end of geek squad warranty. They tried to get parts which ran past the date of the geek squad warranty and since they couldnt get the parts within idk 30 days so they replaced my whole stove with a similar newer model gor free and the stove was about $800+. Have had trouble with a washer in the past. I made it within the warranty once, saved me a ton of money, second time wasnt in warranty and it was just time to get a new washer, by the time you spend the money for a tech to diagnose and repair your better off just buying new. All in all I will 100% always reccomend best buy and there extended warranty options. Only complaint is it does take a while to get a tech to your house sometimes more than two weeks and depending on your issue you have to add on time for parts and then another scheduled trip. Whole process start to finish takes about a month and half Id say for both instances with my stove and washer to get fixed or replaced.

Love the GS membership as we are avid Best Buy fans and buy all of our electronics here. They were great upgrading our computers.

My first machine didn't work properly so they replaced it with a brand new one.

Had to use Geek Squad the first week as one of the hampers came undone, causing the washing machine to be loud and the rubber seal to not be flushed. Geek Squad came out right away and immediately diagnosed and fixed the issue within the same hour!

Very good value for an extended warranty especially for a modern machine.

I hope I don't need to use Geek Squad for my purchase. If I do need to use them, I know I'm in good hands.

Good product. Good pricing. Very affordable. Five stars

With Geek Squad you get a peace of mind. I don't have to worry about going anywhere else for repairs. Geek Squad will take care of it.