Customer Ratings & Reviews

Getting this protection plan never goes wrong. You never know if you need it and it’s not that pricey in my opinion

Gives me peace of mind knowing that my recently purchased products will be covered in case of needed service. Being a recent widow this brings me comfort.

It is better to have it and not use it, than to need it and not have it

They will come in handy if I ever need them. Looking forward to the assistance lol

I required a new washer when my old one went south. Shopped for these and fit my needs and budget. No problems or issues to date.

Havent had to use it yet but knowing i have it is a relief.

Haven't had to use this yet, as my LG washing machine/dryer combo is working great after about 11 months. It comes with a diagnostic app you can use on your phone, so that's handy as well.

Awesome product for first time buyer appliances!!!!!!

Excellent job! Can't go wrong with anything here. Anything happens to my machine they come and fix really fast! Well recommend to pay Xtra bucks for it

Excellent services with the set up of equipment very professional

I haven't had to use this for my washer/dryer ...and hope I don't, but in the past I've valued the protection plans at Best Buy. Geek Squad can't be beat!

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

I love the Geek Squad extended warranty program, they never give me a hassle on a return and I've returned a lot of merchandise from Best Buy.

Amazing geek squad service they were able to solve my problem in no time.

Installer installed both washer and dryer and hope I never have to use the warranty. However I purchased just in case there are any issues.

Washer works really well. Coothes are nice and clean

Live this new washing machine! Lots of different cycles to choose from and is very quiet. Geek squad installed very quickly with no issues

I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

Have used the service I will have to recommend it to anyone purchasing anything from best buy

Excellent, professionals, educated & service oriented! Recommeded…100%