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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,754 reviews
  • Rated 5 out of 5 stars

    convenience service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service, but I was confident in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked my washer up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives speedy accurate service...if you need help installing anything or just advice you can depend on geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and made setup of our new dryer so easy. I normally do it all myself, and was tired of trying to fix our old dryer. They even switched the door to open the way I wanted. Worthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this yet and hoping I never have to, but purchased for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found a great deal at the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Squad crew is great but the scheduling and management and needs some work in as much as they need to be able to be contacted easier and schedules need to be more flexible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad service is a good service plan to have, it protect you from headache of trying to fix things when they break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the 5yr!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend 5yr warrantee as these LG machines are so expensive to repair as they have wifi features& complex mech/elec systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to not have to worry about repairs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a good idea to get an extended warranty for the piece of mind knowing that if it breaks after the warranty runs out you don’t have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. They have the best ever paid service I can get.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good protection , and great coverage from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, i love that they are always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy with the customer service at Best Buy. I would recommend to family and friends

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there, Stan! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased the service plan for some appliances we wanted and because we have been with BEST BUY for years we are confident that it will meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have assurance from the Geek Squad when I purchase my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I got it as part of Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big purchase for my house and I would like to insure that its well taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to have warranty coverage for your appliances. Geek squad protection is way better than dealing with the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an extended warranty on my new freezer I purchased. I hope I never have to use it, but I feel good that I am covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have especially when it comes to buying appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty, it paid off. The last washer quit working and I got back the full price paid and used to to buy new washer

    I would recommend this to a friend