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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,754 reviews
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet, but after reading the fine print, seems like a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a relief to know that if something happens the appliance will be repaired at no cost. It will also be replaced if it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer had issues... my warranty is up and the dryer has torn up for the second time in 4 years.... dang I wish I would have purchased the 5yr warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase on appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e always purchase this. Unfortunately we have needed the warranty in the past for a number of products. Best Buy has been easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help! All questions I had were answered well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a good day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my devices but there was a problems with the washer hook up second time cold and hot water lines not installed correctly... Third time washer replaced fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at Geek Squad always assist and are responsive. The cost is small amount worth the value that is delivered and not having to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a good job installing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they connected my washer the same day and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't mind buying geek squad protection from best buy. They are always a reasonable price and with how much electrionics can go bad on appliances these days, I like having the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this Samsung washer came with Greek squad protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best buy Geek Squad Protection is better than others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good plan that makes me feel safe for 5 years. got this coverage for my LG wash tower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have peace of mind knowing that if I need them, they are a phone call awat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty from Best Buy is the best they always come when you call and if I have any issues they replace the items as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it all dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this dryer havent had no problem’s with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5 year protection plan for each of the three purchases: washer, dryer, and washer pedestal. Have not used the plan yet, as the three items, I have only had for approximately 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection gives us peace of mind. Should we need service, we know where to turn and that the service will be that of an expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered very promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works. It leaves my clothes damp don't have to spend to much time drying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Seems pricey when you first look at it, but I have already used it twice on my NEW Samsung washer & dryer. Thanks, Best Buy!

    I would recommend this to a friend