Customer Ratings & Reviews

im very happy with the service i hope that my new drier and washer continue to be working well for many years

Very happy with Best Buy. Very happy with Geek squad. Always coming in clutch!

I always buy the geek warranty on my purchased. I do because I have had items fail just after manufacturer warranty expired. it pays for itself.

My wife and I love the five year protection we have on our washer and dryer. If anything goes wrong on it Best Buy will fix it. It’s a must have..

Geek Squad is an excellent service well worth the money. You call if you have an issue, schedule an appointment that works with your schedule

Best Buy need to let the customers know that this starts with the factory warranty so you are getting four year Not a fair price if four years

I haven’t had to use it yet so not sure how it will go if I do

The Geek Squad had a challenge getting the machines to the installation area (in a condo) but got it done. I applaud them for their efforts.

Worth the price for big purchase so you know you are covered if it fails

Looks great, work’s awesome, everything about it is perfect

I love my washer and dryer I can do o e big load also I can do my big Comforters without going to the laundry mat anymore love it

After spending thousands of dollars for appliances I wanted assurances that my washer & dryer would be repaired cheaply, professionally, & timely should repairs be needed in the future.

Delivery men came with the ordered parts I added to my bill hooked up everything …. Make sure you always purchase a warranty .

Excellent customer service!! My dryer was installed with the greatest professional care. They showed me how to use my new machine and how to keep it clean. The customer service is outstanding.

Never know when you need it if you use it everyday

I haven't needed to use the plan for this particular product, but the service and replacement plans Best Buy offers are always worth it. Get the product fixed or replaces - no hassle. It's a no-brainer.

I called for a small leak everytime i did a clean cycle. Turns out when installation was done, it was not leveled. Geek Squad guy knew what he was doing exactly. Happy I got the extended warranty.

They where great they installed washer quick and then they took old one very happy

I always bought Geek Squad service for my appliances since their customer is awesome and it's really worth for that.

Love the quietness and look of the washer Went back to buy matching dryer