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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,754 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment when purchasing expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they always go above and beyond for their customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting the squad protection because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because it is important to have and I’ve always had a great experience with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technician service was great and they explained all the features very simply.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it yet, but I have heard great things. Hopefully I won't have to use it, but feel better having the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is supposed to do great dryer and great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WestwoodNick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection on our appliances is vital for the home as this is a holiday home for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my new washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. My washer shorted out after a thunderstorm just 3 months after purchase, They replaced both motherboards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this protection plan. My husband and I bought our first brand new washer and dryer and we wanted to make sure they’re protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to make a claim within the first year. Everything went smoothly. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Don’t Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best agent around when u walk in the store they are willing to help u explains differences on products and suggestions I love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really give a great review yet. Haven't had to use the service so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All its ok, the dryer is quite and faster, also working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great preparation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad! Very friendly associates! They planed in advanced and ordered parts before my appointment. In one visit it was fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a washer and dryer and also a protection plan. for a piece of mind, I want to make sure that if something 's wrong with the appliances, the repair will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan for a piece of mind on your purchase because you will get taken care of easier then dealing with manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service protection is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job with their protection services. I've used them in the past for many items and have never had an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than what I had thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the GEEK SQUAD warranty has been really a plus. When we needed it- it was so easy to use. No hassle, no hidden strings, NO EXTRA MONEY I had to give out of my pocket. NICE!

    I would recommend this to a friend