Customer Ratings & Reviews

Geek squad coverage is the best!!! Excellent customer service!!!

This is my first LG purchase with washers. We had our Maytag for 20+ years. I did my research and this was the one plus getting a warranity is always a good investment on a high price item

The delivery personnel moved my new washer and dryer into the basement and completed hookups and installation.

Worth every penny, it’s a piece of mind. Just in case.

I have not used this as my machines have not been delivered, but I am happy that I will have the piece of mind that if something goes wrong, I have someone to call.

Very quiet, very efficient waher. Excellent value for the price!!

This washing machine only lasted for one year and five months before it broke down. The hot water inlet valve stopped working and the gears under the tub started whining loudly. I was able to receive a new one only because I purchased a Geek Squad warranty for 5 years. I then purchased a new warranty and hoses for the replacement for $250 for a new warranty and hoses incase this one decides to break down. One last complaint I have about the extended warranty is if you file a claim they will void the warranty, yet no other warranty company will void your contract for a repair or replacement until your 5 years you paid for is actually done. I advice anyone making a big purchase ticket item to find an outside warranty company which will guarantee you the full term contract for the 5 years.

The agents installed my washer & dryer with extreme care. They couldn’t have been more friendly. Fantastic service.

Great to have. Peace of mind knowing your items are covered

Great product. Works great like its suppose to easy to use.

As a past employee always get the protection! Trust me. It comes in handy for every day wear and tear that the manufacturer won't cover at all... I've dealt with a lot of it.

I always buy the geek plan...it has saved us more than once...a lot of times a product goes out within 30 days and one item right before the warranty end...saved by the bell...

They’re when you need them. I use their service on all items I purchase.

I haven't got a chance to use it yet Knowing i have the geek squad service is great

This is great addition to anything to buy. Service is quick and solves the issues.

I have always been a fan of geek squad. They never disappoint

My first washer was defective and the next week I had a new washer that I like and I am happy with.

Get the protection as a 1 year old whirlpool stopped working for me exactly a week out of its warranty period

The installation was installed nicely as requested.

For the little bit that it cost, don't even hesitate to buy the five year protection plan from geek squad. I promise you, the peace of mind is worth 10 times what it cost