Customer Ratings & Reviews

A must have protection for appliances and other things. This can provide a peace of mind as appliance sure will break.

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

Purchase a warranty with all electronics todays because China is making garbage products that we have to buy

Have always had excellent service in the past and didn't hesitate for a moment to get this with our new appliance purchase.

I think it’s important to get warranty just in case

It was our first big purchase and we decided that insuarance was a great idea for our appliances.

It was our first big purchase and we decided that insuarance was a great idea for our appliances.

It was our first big purchase and we decided that insuarance was a great idea for our appliances.

Love the geek squad! Definitely worth getting the protection!

Get to have . Whenever something with washer or dryer , I know for five years I don’t have to worry they would take care of it.

Mounted my tv on the wall and received best service

Yea they took my old one didn't need it anymore because it was leaking

Hope not to have to be on the phone for hours when I am going to need their support

It is the best service I have been able to pay .. !!! they have a lot of patience and solve all my problems .. !!! thanks for your job

Must have for any appliance purchases and electronics Highly recommended!

Always get Geeksquad with your appliances. They are always willing to come out and check it. I call them every six months to makes sure my appliances are working correctly.

They very profesional and good costumer attention.

I was get the geek squad to cover my purchase. You always want to be prepared for the unknown

We have been without a washing machine for over 6 weeks despite purchasing an expensive warranty from Geek Squad. Despite having ordered and received the parts needed for the repair, we have had 3 scheduled visits, each with repair people failing to show up without notice. We have made more than 8 lengthy phone calls to Best Buy, having to repeat the problem and being disconnected 4 times. When we called at 3 p.m. for an update regarding the most recent scheduled visit, we were first told "the parts were unavailable". When we said we have the part which was ordered through the warranty, they said " the technicians didn't come to work." When we asked why we were not notified when it was after 3 p.m., we were told that the company is "unable to contact technicians during the day." We were then told we could exchange our washer for a new item. When we tried to do so, we were told we actually couldn't exchange the item and would have to wait once again and hope their unbelievably unreliable repair company (which "cannot be contacted during the workday") would show up. If you want this type of service, go ahead and purchase from Best Buy.

They have been fantastic when we had to have our washing machine replaced