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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,754 reviews
  • Rated 5 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service highly recommend excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this. I trust if I do with 5 yrs everything will go well. I am glad I purchased the additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this place along with my new washer and dryer. I have had to use it once. The response was quick and repairs done on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have Washer & Dryer Warranties. You never know what could happen! Better to be safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worthwhile to purchase a protection plan on appliances. Especially appliances with computer components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the protection this warrenty gives me when any of my products are not operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek 5 year protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection. Great purchase. Great value for the money. Would recommend this purchase and would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work out well in the end, as i had to replace 2 washers before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work out well in the end, as i had to replace 2 washers before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good. it has good service . i reallly love best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yassss!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I got the warranty for my new washer and dryer set. I love that I don’t have to worry about my machines not working when I have this as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far no issues on my product yet, i heard its good service, will wait and see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured why not my last one tore up and hopefully this one will last awhile and if not I got these guys the back me up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used them yet. Hope I will some day. I can’t rated them yet. We will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Happy to know that if I need service, these guys will be there for me. This is something I feel I need just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the extended warranty for a washing machine. Hopefully I don't need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tony. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great for outlet items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but good piece of mind for outlet items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for outlet items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but good piece of mind for outlet items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service they provide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend for everyone to get this service from best buy. Its worth the money. You will not be disappointed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer services geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services and they know what are they doing fixing

    I would recommend this to a friend