Customer Ratings & Reviews

Peace of mind for 5 years. No worries. If it’s broke, you won’t be!

Washing machine was put in and connected properly and checked for proper function by best buy personel

I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

I feel it's wise to purchase the extra protection when you live in Florida. Power surges happen more than I like, and can cause problems.

My wife and I are aware with these type of large appliances and value our investment into them. The protection plan covers a good warranty service.

The production plan is a good deal for your products

The agents installed everything and made sure it worked before leaving. Good quality products and professional agents

Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

I’m very pleased with the technician he wanna solve my washer and dryer beside that I wasn’t very happy with the delay is six months delay to get my washer and dryer dude that messed up my person he help me with the purchase and I have to wait six week to get the rest of the part. Very frustrating.

Love our new LG dryer and purchased the protection plan 5 Years with it. With all of the technology in the machines these days, something is bound to break.

Sears had this washer and dryer for same price but warranty was double the price. So best buy came out to be a better choice plus best buy had washer and dryer on store.

The installation agents do the job quickly and the customer service representative bring a call for give me the welcome!

Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.

Love geek squard protection. I can count in it even w an outlet buy

Love geek squard protection. I can count in it even w an outlet buy

Washer and dryer works good, no issues. Able to do many loads in a day

I'm very happy to have purchased this service plan which gives me added peace of mind that if anything were to go haywire, help is just a call away!!!

Geek squad protection for these appliances is the best option to take. great service when I needed a repair.

Great product helps a lot when you need it for ser

Excellent service. Very Professionals. I recommend them.