Customer Ratings & Reviews

Great service for my wonderful new appliances. Gotta love the Geek Squad!

Geek squad service is always worth every penny, fast response and great service

This is great to have just in case my new investment in a washer has a problem come up.

Great to have this warranty on my washer and dryer since this is such an expensive appliance.

I always get geek squad protection. It has always come in handy. You just need know.

I have used the protection plan on another product I bought. Best Buy repaired my product very quickly.

Love my geek squad protection plan you never know when it’s needed

I have purchased many products at Best Buy and have always had great success with getting their warranties. I find their folks easy to work with and knowledgable.

Just fell better having it. Better safe than sorry.

Just feel better having it! Better safe than sorry.

So excited about this warranty, super cheap for a great deal. Although I hope I will never have to use it lol

The agents are always there to answer questions. I have used both the online and over the phone assistance.

I usually buy a protection plan for the equipment I have, it means peace of mind in case something happen.

This was the best thing I did was get a protection on my washer and dryer because anything can happen

I mounted my own tv its easy....but if you need it done geek squad is good

Love the coverage that is offered with my new washer. Just call and no problem getting fixed

Good value. We got a discount with the total twch plan. I would definitely recommend this service.

Warranty from Best Buy is awesome and the price is wonderful. I always purchase the warranty from them. It's great to have for just in case.

This is a great package. I know my purchase will be working with no added expenses for 5 years.

This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly