Customer Ratings & Reviews

The price is good for what you get. However it only covers defective stuff. I wish it allowed for returns of poorly designed and made equipment.

So far we have not had to use it but glad we have it. Have never been disappointed when needed

The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

Did not notice that this was a high efficiency unit. Normal Cycle is 90+ minutes...uses less water but needs 3 times the electricity to complete a cycle. Plus we need to add scent boosters to get that clean scent. If you keep the load size small that helps.. But I have 3 kids, bought to save time washing fewer loads.. For the price, not impressed. It does alert your phone, if set up, at end of cycle which I love.

I am basing this review from previous products that were covered. It's a smart buy for expensive items...

This was the best guarantee I have ever gotten before it's so worth it always buy the geek squad protection Best Buy really stands behind it.

Geek squad protections are valuable and and worth every dollar for your product, very easy and reliable.

The installation had a small glitch but the installer finally figured out what he needed to do. If anything went wrong I knew I was covered.

It's a great value - just one in house service visit can cover the costs of this protection plan.

Geek Squad never fails. They are always have the best attitude.

Worth every penny do to the cost of parts and labor. I would purchase it again for another 5 years if possible.

Excellent was able to call in and get a quick call and service person out quick

Its always good gave peace of mind buy extended warranty. Nothing beata it hands down.better 2 B safe then sorry.

Great pricing and purchasing experience. Will go back for more appliances.

Wouldn’t be without the peace of mind. The warranty stood behind a Samsung washer and dryer.

Great customer care! They come out every time I need the service! Best thing I've paid for!

Works great wash clothes good, digital controls tells whwn machine is unbalanced dryer worka great.

I have always purchase the Geek Squat even when I don’t purchase from Best Buy .

Awesome to have this when you have multiples items

Haven't had ti use them yet with the quality product ive recieved so far hope i don't need to