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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5754 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,754 reviews
  • Rated 5 out of 5 stars

    AmaZing delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for the delivery of our washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is here when you need them with awesome protection plan!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt about having this service. I don't like to take risks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient once they delivered it to the condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about my washer or dryer breaking knowing it’s covered under this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and set up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year geek squad plan as there are not a lot of dealers that work on Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use, not so heavy like a typical washer and dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A smart moved to get a 5 year standard Geek Squad Protection for the washer & dryer we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice knowing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used yet, but i feel good knowing i am covered for 5 years in case something goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must for me this time around as my old LG washer went out on me after 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always provided excellent service. Techs know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Have this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last appliance broke too soon and I had no extra coverage to cover repairs, this time I hope to be prepared for that possibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my dryer, had leveling issues, had to come back out still couldn’t get it leveled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to know I am in good hands.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. You never know what might go wrong with these new washer over time. Lots of electronics. Glad to know I'm covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the squad for my appliances because it's one of the best in the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this best the great experience I had with our frig warranty thru Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the protection or you will regret it I think it’s a necessity to protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love it! Works good and haven't had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, I installed myself super easy. The dry needed a cord i didn't know it was seperate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our washer/dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Washer and dryer installed in minutes! Definitely worth the money!

    I would recommend this to a friend