Customer Ratings & Reviews

Get the warranty! We bought the warranty for our dishwasher and it was the best decision one month before the warranty expired our dishwasher broke and it got replaced with a new one so I bought the warranty for my washer and dryer because it will save you money if your breaks

The agents came and repaired the washing machine when it broke, they were very helpful

The initial installers forgot to set up my dryer to the vent but the bell squad came and saved the day.

we love each one and get it for all products purchased from Best Buy

I've had a repair person out for another appliance under warranty and he said that any major repair on newer appliances will always cost more than the warranty. He's not in the warranty sales business but said he buys the warranty - and he repairs appliances for a living!

Definitely a must to purchase this extra protection

I will always get the extended warranty from Best Buy. They honor their warranties. They dont argue with you or anything. I have had them for my appliances always.

First time having owning a "modern" set of washer and dryer and WOW. Such an improvement to our lives. 10/10 would recommend. The app is actually really helpful for maintenance and cleaning reminders. And it's pretty nice being reminded when a load is done via app notifications on your phone.

I review the Geek Squad service agreement and found it quite comprehensive for more then just faulty product coverage...

Recommend to get Geek Squad on all electronic products. You never know when it may come in handy. Very easy to get product fixed or replaced, if needed.

Recommend to get Geek Squad on all electronic products. You never know when it may come in handy. Very easy to get product fixed or replaced, if needed.

The contracted company that installed the drier broke my hardwood floor. They need Geek squad to do all of the installation. This is the 5th time I’ve had problems

Got the geek squad protection plan. I haven't had to use it yet but I do feel at ease knowing I have it. I've always had great protection with all my other geek squad protection plans

I hope I don't need to use Geek Squad for my purchase. If I do need to use them, I know I'm in good hands.

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

Great warranty. I haven't had any problems for Best buy. Definitely takes care of you

Even on a busy day it was easy and quick to walk in choose a washer buy it then leave. It actually took me less time to do that than it took my husband to finish a product replacement with a pre set appointment with Geek Squad.

Love the GS membership as we are avid Best Buy fans and buy all of our electronics here. They were great upgrading our computers.

Having the 5 year Geek Squad coverage is a great bonus to any product. Made my purchasing a new dryer easier and made me feel more confident.

I DO NOT buy any big item unless I can purchase a extended service agreement. This came right on time. I'm in good hopes that I won't have to use this within 5 years but just in case cause you never know now days, it's necessary for me to have.