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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5756 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,756 reviews
  • Rated 5 out of 5 stars

    Good gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing of personal very long time and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad provides great products and services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection make all the worries go away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all a good to have insurance on appliances. For the incoming days, months, years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad service plan several times and I have been pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extended warranty. Best Buy always stands behind their warranties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend this service , who never knows what happen after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty\\\\\\

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great. Would purchase again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had that uses plan yet but will but any issue comes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy as one of the best warranties out there would not a purchase my products without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better having an extended warranty! I trust Best Buy for their excellent repairs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having issues with this washing machine for three months. Your "fine print" in your warranty is making me wait almost another month before I could even get my washer replaced. We are a family of 5 who have now paid hundreds of dollars for a warranty that is doing nothing for us along with hundreds of dollars for the laundromat. I am so disappointed with your service. We have bought so many things from your company, and you have treated us with nothing but "I'm sorry but this is our process..." Do not get extended warranty protection. It's not worth the money you are giving to a corporation who is doing nothing to help the people that made them what they are. (Geek squad staff are only doing their job, and were very courteous, but the Best Buy the Company is a HUGE DISAPPOINTMENT.)

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value for the cost. Worry free for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guys are very professional at their work .. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr perfectionist for all ur house whole needs .. highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER/DRYER PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have, hope never have to use it. Always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is k owledgeable in what he's doing. Pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy anything without Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything without a Geek Squad Service Plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things happen in life so we always get the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are they explsin everything to u about your warranty and they will fix your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to use. Quiet. We like our choice.

    I would recommend this to a friend