Customer Ratings & Reviews

After a lot of trouble shooting on a washer unit issue the store went ahead and replaced the unit. Install was professional and extended warranty was worth the price for major appliances.

The delivery team installed my Profile combo with great care! Was thankful with how quickly they got things done as well!

Excellent service for extended warranty. Good customer service. Peace of mind if repair is needed for 6 years.

Love the simplicity, ease of use and ability of these Washer and Dryers. Great choice, great price

Very good value for an extended warranty especially for a modern machine.

Always get these protections on all my electronics from best buy. I will continue as well they have the best coverage then any b company

This warranty for my washer makes me feel confident to throw my dirtiest clothes at the washer and not have to worry if the AI decides to take over the other appliances.

It is very quiet and big enough for a king size quilt. I can see through the lid. This is amazing

I haven't use this protection for my most recent purchase yet (and hopefully won't need to) but I have purchased this and used it before and highly recommend it for expensive items because life happens and stuff breaks, it's good to have that security on your investment.

A five year warranty on new washer for a very reasonable price. I no-brainer.

These guys were very helpful when my washer broke down. They came out and diagnosed the problem and I had a new machine that next week.

Protection that sets your mind at ease for a reasonable price. The offer is a great one and makes the purchase more comfortable to buy.

I haven't needed to use the 5-year protection plan yet, and hopefully I won't need to anytime soon. However, with the great value that I got at the Best Buy outlet, it was a no-brainer to go ahead and purchase the protection plan. For peace of mind, I would definitely recommend it to everyone.

My geek squad service as the easiest and smoothest process ever. Came in and out and left everything perfect

Great customer service and reasonable prices continue your service to customers and friendliness you all will be rewarded with excellent quality and rating it’s a pleasure to be a part of your business as professional good day.

Excellent product we love it. No issues really quiet when is washing and drying.

The presetting on the dryer was only drying the clothes for five minutes then shutting off. The tech came out advised me that the sensor is in the front of the dryer and he’s noticed with heavy loads they tend to fall to the back so the sensor doesn’t feel anything and assumes the load is dry. If he hadn’t explained it, I never would have realized that was the issue. Also my floor in my utility room is slanted so he adjusted the dryer and said that should help.

The guys that came out to delivery they were wonderful they set up everything real quickly and were very very nice

Most appliances last between 5-10 years. Paying a small percentage of the cost of the appliance for an additional warranty is always wise if you can afford it. You never know when something is going to happen and you need to call in a warranty or repair.

Great to know no matter what happens to my device that i can get it fixed and replaced as it is being fixed.