Customer Ratings & Reviews

Fortunately I have not had to take advantage of the warranty or extended warranty and I hope I don't have to. But having the extended warranty at a reasonable price gives me great piece of mind. If the service is as professional as the installers were, I trust that any repairs I need to have done will be a great experience.

Always buy Geek Squad Extended Warranty for major appliances! We’ve always made use of our Geek Squad Warranty, very efficient and great service. We have never ever had any problems with them and highly recommend getting it!

This review is for a protection plan. It’s good to know it’s there. But I haven’t used it which means my thing didn’t break. So 5 stars.

Really quiet works great really happy with the purchase

Delivered on time. Multiple reminders for delivery and installation was smooth. Respectful and polite.

Installed my appliances quickly and timely. Arrived within a good time frame.

Great service to have. We always get this for the major appliances. When needed it’s great

The Beat Buy sales team took the time to throughly review the extended warranties.

4 Stars - I have not used the service yet and really hope there is no need to. I will adjust the rating if I need the service.

I recently purchased a Whirlpool washer, expecting a seamless laundry experience, but was sorely disappointed. Right from the start, leveling the machine proved to be a Herculean task. The feet adjustments are so finicky that achieving a stable foundation feels nearly impossible. This instability has led to an intolerably loud operation. Each cycle is accompanied by such a cacophony that it reverberates throughout the house, disrupting the peace. Furthermore, the vibrations are so severe that the machine practically dances across the floor. The promise of Whirlpool's quality and efficiency was completely unmet, leaving me with regret over my purchase. This product has been a letdown in terms of both functionality and user-friendliness.

I would definitely recommend getting a warranty with this cute baby

Delivery was great and fast! Our washer and dryer are really good.

Love geek squad ! Fast, friendly and extremely knowledgeable !

Great purchase experience the perfect appliance, customer service always willing to help

Anytime I buy a product always get the warranty and it seems to work out perfect

The service was excellent! The guys came removed and delivered my new washer. One of the gentlemen explained how it worked - it was great! I will continue to use this service in the future. Well worth it and a great experience.

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.

They were quick, careful bringing the items in, and knowledgeable about the installation. Very friendly!

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics