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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5752 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,752 reviews
  • Rated 5 out of 5 stars

    Samsung washer and dryer front load 74

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good hopefully they last me a long time illegals but Time will tell they're already better than my last washer and dryer thought I would try the front load so that I can put things on top of the washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the ease of mine that if something happens to my product, geek squad will cover it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the removable agitator it really comes in handy when I need to wash larger items like comforters. I also bought the services which included: expert installation, which made everything a Breeze and They even hauled away my old, rusty washer. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer geeksquad plan is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and well worth it. Our washer stop working i contacted geeksquad they set up at home appointment for you and they fix whatever is wrong with your washer. THEY REALLY ARE AVAILABLE 24/7/365 IT DOESNT MATTER THE TIME OR DAY and i do recommend this plan for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give them call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help is always here when you call they have the answer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on high dollar items is a must for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for peace of mind. What you pay for insurance is highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to get a 5-year warranty for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use. Will give 5 star. I am satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have for Expensive Technology Purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have purchase with today's technology driven products. I purchased this for our new washer where the entire console is digital touch. With no physical buttons or switches to easily replace, this was a no-brainer. I've purchased a couple of these plans in the past and although I've personally never had to use them, I still see the value in having it for the just in case scenarios. Especially on a larger purchase that would run several hundreds to thousands to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good pricing. Very affordable. Five stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a small issue with my washer. When I called to see if they can send someone over to help me with the issue. The young man I spoke with was extremely patient and knowledgeable. He answer all my questions with confidence and sent help over right away. That was my first experience with geek squad customer service and I have no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase the plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. The Geek Squad is available to answer my questions and takes care of my issues in a timely and efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle-free extended warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the extended warranty was definitely worth the price. Geek Squad texts are extremely helpful. And when they couldn't fix the product. It was replaced with the same value item. We'll absolutely be getting the extended warranties from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing protect Plan !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan at an amazing price. Also the protection plan is explained very well and support is there for any questions or concerns. Definitely recommend paying the little extra to have the piece of mind and security of something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE CALL FOR WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY WASHER BROKER DOWN AND I HAVE THE 3 YR IN HOME WARRANTY ON IT THROUGH GEEK SQUAD. I CALLED AT 1PM AND THEY HAD SOMEONE AT MY HOUSE BY 430 TO FIX IT. THE TECHNIICAN WAS GREAT, VERY KNOWLEDGABLE AND WENT THROUGH EVERYTHING WITH ME AS TO HOW TO CLEAN THE FILTERS THE DETERGENT DRAWER I WAS VERY IMPRESSED WOULD HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled an appointment for my washer. The tech sat in front of my house almost two hours early, left after 5 mins (never got out the truck), marked me as no response and then I had to wait hours later for him to return because he didn’t want to be late for the next appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it works great super good quality fits perfect next to my washer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST WASHER EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD HAVE COME TO MY HOUSE TO FIX MY INSIGNIA WASHER MORE THAN 10 TIMES ALREADY IN LESS THAN 5 MONTHS. IM NOT SURE IF ITS THE WASHER THAT IS TRASH OR THE MANY WORKERS THAT HAVE COME AND TRY TO FIX DONT KNOW WHAT THEY ARE DOING. IM SICK OF HAVING TO DEAL WITH THESE MANY ISSUES WITH THIS WASHER IN LESS THAN A YEAR!!!!!! I NEED A REPLACEMENT

    No, I would not recommend this to a friend