Customer Ratings & Reviews

I purchased a 3-year plan on an Insignia dryer originally June 15, 2021, and then a repurchase related to a return on July 5, 2021. Due to shipping/backorder issues, I purchased a GE dryer on 11/17/2021. I thought the 3-year plan could easily be transferred to the GE dryer. I was told I have a 14-day window to "purchase" a plan for the GE. Problem is I have already "purchased" a plan many months ago. I have NOT received a refund of $74.99 a week out from delivery on 11/23/2021 of the new GE and return of the defective Insignia. So 7-days have already expired on my 14-day window. I do not want to pay for a Plan twice. Best Buy needs to reimburse my $74.99, so I can repurchase a plan for the GE before my time is up on the purchase window! As far as recommending Geek Squad to a Friend, at this time, I would have to answer "No" until my problem is remedied with a refund.

This agreement gives me a piece of mind. I have not had to use it yet.

This will be worth it in the long run! And it will be a lot cheaper!

love that I have them as a back-up! They are true to their word!

This gives me some peace of mind when spending about 1600 on a washer/dryer.

It is always a good thing to be prepared and to have just in case

Great plan. A little pricey, but seems to be good coverage overall

Anything goes wrong with the product its covered for up to 3 years. No brainer

3-Year Standard Geek Squad Protection Use on open box dryer

The Geek Squad is a definite plus when buying an electrical appliance.

It's great knowing im protected by samsung for all my new appliances

A must have on large appliances and high end electronics.

Always protect your buy with their very inexpensive protection plan

The service Warrenty is very helpful if I will ever need to use itv

I always get the Geek Squad Protection Plans on big ticket items.

Bought the five year plan. Seems like a good deal. But, time will tell.

I love the protection plan coverages and the price wasn't bad either.

Worked as it said it would. I have no complaints on my end.

NEVER BUY GEEK SQUAD Protection! It's a scam where they don't provide a contact number, a case number or anyway to follow up on a service call. Washer failed 6/12/25. Schedule Service for 6/16/25. Tech shows up with no parts, said it could be 3 parts that failed and he would order all 3 and return 6/23/25. Tech never showed. We have since spent 5+ hour on the phone trying to speak with anyone who cared, much less would help. We have spoken to 4 different Supervisors who promised they or someone would call us back and get a tech onsite. Still waiting......

It's worth it. Great piece of mind. I recommend this with anything digital.