Customer Ratings & Reviews

I'm sure if something comes up they will honor the repairs.

Knowing the rate and frequency of failure makes this a great way to ensure that when yiur machine gets to breakdown exactly one month after expert of manufacturer warranty. Get this. It’s peace of mind in the long run

I called the geek squad at Best Buy for a major mold problem in 2 year old Maytag washer and they gave me run around, sent a technician from Nite Owl appliance repair, He took pictures, said it should be replaced, Then I received an email saying that I need to find a repair man on my own due to improper maintenance which is so far from the truth. I have 5 year protection plan for a faulty washer. I would never buy anything from Best Buy again. And their protection plans are worthless! Home Depot stands behind their protection plan.

I expected to call geek squad to have someone come out and look at my dryer when it went out instead they told me to call the manufacturer

Great service. Worth it beside the fact that it not very cheap.

Good product, I liked the performance so far, and rather quiet.

Got to get protection for items that are easily broken.

protect you investment washers and dryers are not cheap

I bought geek squad protection for a samsung dryer and washer. Ny washer broke two weeks after having it. Geek squad doesn't even have technicians that work on Samsung products. I have now had to work directly with Samsung to replace the dryer. I am now weeks without a dryer. I feel that geek squad protections shouldn't be sold ob products they can't work on. I would like my $220 back as I feel scammed into buying it.

I bought the five year warranty but found out that the first years under the manufactur and also it is a $99 flat fee for them to just come and look at it no matter what is wrong with it

Have not yet needed any repairs but good to have in place.

This was my decision based on store sale men recomendation

Worth the money if anything should happen. Good price

Have not used it yet.. if the main board goes out on the dryer it'll at least pay for that.

Bought this with my Maytag washer. Geeks couldn’t fix it. They wanted me to wait 2 weeks for a subcontractor repair man so I just returned it

Haven't used the service yet but will rate it if I do

Aaaaaaaaaaaaaaaa awesome plan really glad got the service

Geeks squad gives you peace of mind. Buy this and relax.

I haven't had to use it yet but am glad it's there.

I called for my Dryer gasket got tangled with some clothes and when i called the here I was told that there is a 1 month waiting period to get it taken care off, I live 15 minutes from store all he said was let me transfer you directly to Samsung without any words was just sent there, and now is still July 20 my issue has not been resolved yet. all because the guy on Geek would not listen. btw I bought a Washer and Dryer both with Geek coverage I hope I did not make a mistake wasting my money.