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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5752 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 5,752 reviews
  • Rated 5 out of 5 stars

    Top drawer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new at this home ownership thing so of course I ordered a gas dryer when I really needed an electric dryer. They were so helpful correcting my mistake. They quickly installed the correct product and even got the revised bill correct. And best of all, no one pointed a finger at me laughing!! lol

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Definitely invest in a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom always taught me to protect the things you buy, and Best Buy's Geek Squad Protection is one of the best warranties you can buy. Ive been a huge fan of Best Buy for years and have spent a ton of money, and any large item I always buy the extended warranty. Its not only offering you a peace of mind, but its also perfect IF something breaks. I havent had to use warranties from Best Buy often, but when I have, I have always been taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind - checked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my first time buying a conpletely bew set so I was extremely nervous and anxious. Now 2 months after purchasing, I can say I am so happy with my decision. I love doing laundry now! Everything always smells amazing and is so soft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set!!! And the paymenr arrangement agreements offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the delivery person did not notify me the night before with the window of time, I called Geek Squad and was able to reschedule delivery for another day. Excellent customer service and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they will be there when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it yet but from past experience we should not have any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on washer and dryer. They are working great so far. Super Happy with look and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always come through for us. It is the best warranty service I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my washer and dryer set. Very quiet when it's running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good deal. Have not used the protection yet and hope I do not need to. Hard to review it if I have not needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia washer is really good product. It works so well the I will not get a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job installing my new LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the extra security just in case. Have not had to use thankfully but good to know they are there if needed, But they did do a good job of installing my new washer and removal of the old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your pockets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If considering buying paying the ovely high saleprices for it i strongly suggest purchasing a protection warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind knowing that a major appliance is well covered by service and warranty for five years is absolutely worth its weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quiet system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are big enough to fit 3 king size comforters and they run quiet enough that my baby can sleep without disturbance. The Blue brushed finish is really cool. The pet care wash runs longer than normal but cleans pet hair well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prices up, quality down, get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality on appliances is not what it use to be and prices are higher. I definitely recommend getting an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for offering this warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet and hopefully won't have to use it for a long time. Thank you for offering this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and driver were out first appliance purchase for our new home we moved in back in July. So far they are working well and clothes come out clean. I am still learning to adjust all the different t buttons as everything now is digital.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection, on certain things is a must especially a large appliance like a washer/dryer combination. The services they offer are outstanding, and completely worth the small chunk of change that you will pay for peace of mind.

    I would recommend this to a friend